Customer Strategy & Operational Excellence Intern - Jazz Pharmacauticals plc
Qualification Requirements
The ideal candidate will have completed a bachelor’s degree in
- International Business
- Finance
- Economics
- Life Sciences,
- or a related field
Prior internship or project experience in a healthcare, consulting, or commercial setting is an advantage
Fluency in English required; additional European languages (Especially German) are a plus
Salary - £26,000 per annum
Benefits- Holiday Allowance - 25 Days Holiday Allowance, plus Bank Holidays
- Pension - Employee 3%, Employer 5%
- Employee Assistance Programme
- Flexi time
- Hybrid working
Location - Remote/ Home based – Be available for hybrid working with occasional office-based working in London
Working Hours
Monday to Friday,
Start Time -8.30am
End Time– 5.30pm
Lunch – 12.30pm – 1.30pm
(we have flexibility here)
Duration - 12 months
Start Date - 5th January 2026
Interview Date - 15th December
Closing Date for Applications - 3rd December 2025
To Apply
To apply, please click the Apply Now button and complete the form. If you are having difficulty in completing this, please contact recruitment on recruitment@cogentskills.com for assistance
Job Description
This internship offers a unique opportunity to gain hands-on experience in Field Excellence within a dynamic, international pharmaceutical environment undergoing strategic transformation. The intern will support the implementation of field force effectiveness initiatives and contribute to communication planning for the Customer Strategy and Operational Excellence (CSOE) regional functional area. Working alongside cross-functional teams, the intern will gain exposure to the commercial foundations that underpin launch excellence and strategic execution across the region
Essential Functions/key ResponsibilitiesField Excellence Support (approx. 70%)
- Assist in the preparation and validation of CRM and dashboard tools used to monitor field activity and performance.
- Support the development of training materials and documentation for SFE tools (including but not limited to CRM, Veeva Link) usage and best practices.
- Contribute to segmentation and targeting exercises, including data preparation and system updates.
- Conduct analysis of field activities, brand performance, sales data sharing insights with internal stakeholders to enable business decisions
- Collaborate with the Field Excellence team to identify and document best practices across affiliates.
- Build strong working relations with key stakeholders.
CSOE Communication Implementation (approx. 30%)
- Work closely with the Customer Experience Manager and Personal Assistant for the CSOE area to support communication planning and execution for CSOE initiatives in the region.
- Assist in the creation of internal communication assets (e.g. slide decks, newsletters, updates) to support programme visibility and engagement.
- Help coordinate stakeholder input and feedback loops to ensure alignment and clarity in messaging.
- Track and report on communication activities and outcomes to support continuous improvement.
- Support internal communication efforts that contribute to broader transformation initiatives, including launch readiness and capability uplift across EU/International markets.
Candidate Requirements
Skills required:
- Demonstrated interest in commercial operations, data analytics, and strategic communication within the pharmaceutical industry
- Strong written and verbal communication skills, with the ability to tailor messaging for different audiences
- Advanced in Microsoft Excel and PowerPoint, with experience supporting documentation and project tracking. Competent in the use of Power Bi would be desirable.
- Detail-oriented, organised, and proactive in managing tasks and timelines
- Comfortable working in a remote, cross-functional environment and handling confidential information with discretion
- Foundational understanding of international business, finance, and economics, gained through academic studies
- Exposure to transformation and change management through internship experience
- Awareness of stakeholder engagement principles, workshop design, and qualitative analysis, developed through academic and project work
- Interest in the Healthcare industry through university coursework or internship projects
- Demonstrated adaptability and resilience through academic, voluntary, or extracurricular experiences
- Not essential, but it would be advantageous if you are proficient in at least one European language (ideally German), with a strong interest in multicultural engagement and global perspectives
Personal Qualities
- Hard-working
- Ability to solve problems, interact with others and manage a varied workload
- Is self-motivated to achieve high quality results within defined timeframes
- Attention to detail
Things To Be Considered
Upon successful completion of the internship, you will be eligible to apply for other positions within the business.
Cogent Skills Placements Service are managing the recruitment for this placement at our client's request, therefore we ask that applications are made through our website please.
About Jazz Pharmaceuticals plc
Jazz Pharmaceuticals plc is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. Jazz Pharmaceuticals are dedicated to developing life-changing medicines for people with serious diseases—often with limited or no therapeutic options. They have a diverse portfolio of marketed medicines and novel product candidates, from early-to late-stage development, in neuroscience and oncology. They actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries.- Department
- Business Support
- Role
- Graduate Role
- Yearly salary
- £26,000
- Employment type
- Full-time
- Company
- Jazz Pharmaceuticals
- Industry Sector
- Life Sciences
- Role Level
- Graduate Role
Jazz Pharmaceuticals, London
1 Cavendish Place
London
W1G 0QF
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Diversity and Inclusion
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